CHRISTMAS 2022 

To order your items in time for Christmas, please place your orders by the following days:

UK - 20 December

Europe - 14 December

United States - 12 December

Rest of World - 9 December

All orders placed after these dates will be dispatched from 28 December 2023 onwards.

At present, all UK parcel operations will continue as normal. All our third-party courier depots and hubs are working as normal and have no closures affecting any sites. 

EU ORDERS

Please refer to our EU Customers & Brexit page for more information.

INTERNATIONAL ORDERS

We apologise for any delay in our shipments to the USA and Rest of the World, this is due to restrictions and special circumstances imposed on the UK borders and the Covid-19 pandemic.

 

DELIVERY DESTINATION

 

SHIPPING COST

APPROXIMATE DELIVERY

UNITED KINGDOM (England, Scotland & Wales excl. Scottish Highlands and Islands)

£4.90

1-3 working days (if ordered before midday Monday to Thursday)

£13.50

Saturday delivery (order by midday on Thursday and have your parcel delivered on Saturday)

REPUBLIC OF IRELAND

 

£9.00

 2 - 4 working days

EUROPE ZONE 1: Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Slovakia, Spain and Switzerland

£10.00

 2 - 4 working days

EUROPE ZONE 2: Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia and Sweden

£17.00

 4 - 6 working days

EUROPE ZONE 4: Bosnia, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Romania, Serbia and Ukraine

 £23.00

 4 - 9 working days

 

ASIA/PACIFIC

 

AUSTRALIA

£14.00

4 - 9 working days

 

HONG KONG

£10.00

4 - 9 working days

 

JAPAN

 

£20.00

 

4 - 9 working days

 

NEW ZEALAND

 

£23.00

 

4 - 9 working days

SOUTH KOREA

£16.00

 

4 - 9 working days

 

 

MIDDLE EAST

 

KUWAIT

 

£12.00

 

4 - 10 working days

 

OMAN

 

£13.00

 

4 - 10 working days

 

QATAR

 

£12.00

 

4 - 10 working days

 

SAUDI ARABIA

 

£15.00

 

4 - 10 working days

 

UNITED ARAB EMIRATES

 

£10.00

 

4 - 10 working days

 

NORTH AMERICA

 

CANADA

 

£25.00

 

4 - 9 working days

 

USA (excl. Puerto Rico)

 

£19.00

 

4 - 9 working days

 

AFRICA

 

SOUTH AFRICA

 

£15.00

 

4 - 9 working days

 

 

REST OF THE WORLD

 

REST OF THE WORLD
(Excl. Russia)

 

from £30.00 (depending on location)

 

5 - 10 working days

 

SALES, TAXES & DUTIES 
Please note that orders shipped outside the UK might be subject to customs taxes and/or duties. This cost is the responsibility of the customer and is payable on receipt of goods. Please check your local customs tax and duty costs as duties must be paid before the good are released.

If any applicable taxes/duties are not paid, and/or you (the customer) refuse or are unable to accept delivery causing the goods to be returned to us, then you will have to pay the courier and any duty costs out of any refund we make to you. 

FREE DELIVERY

UK (Applies to mainland UK and Northern Ireland, but excludes the Channels Islands and the Scottish Highlands)

Free delivery on orders over £100

EUROPE (excluding the Russian Federation)

 Free delivery on orders over £200

USA

 Free delivery on orders over £250

 

HOW WILL YOUR ORDER BE DELIVERED?
All our orders are shipped with international shipping courier, DPD which offer the following options for you to choose in advance of the delivery:

  • Select an alternative delivery date
  • Opt for delivery to a nominated neighbour
  • Collect the parcel from your local DPD Pickup Shop

You will be kept informed of the progress of the delivery of your order via email and text. You will be able to track in real time the progress of the delivery of your parcel as DPD driver makes its way to the delivery address. Please note, DPD may use shipping partner, Aramex, to deliver to some worldwide locations.

Please note, all parcels must be signed for and so for this reason we are unable to send to P.O. Box addresses.